At Estatejewelryloft Retail LLC, we are committed to providing you with a seamless shopping experience and timely delivery of your purchases. Below is our detailed shipping policy.
Shipping Methods
We offer flat-rate shipping for all orders. The shipping method used for your order will be determined by the destination address and the size of the item.
- Flat Rate Shipping: $5.99 for all standard orders.
- Free Shipping: On all orders over $50. No code needed—just enjoy free shipping on eligible items!
Order Processing Time
- All orders are processed within 1-3 business days from the time of order.
- Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
- Standard Shipping: Typically takes 3-7 business days depending on your location within the United States.
- Expedited Shipping: Available upon request at an additional cost. Expedited delivery times range from 2-3 business days.
Shipping Address
Please ensure that your shipping address is correct when placing your order. Estatejewelryloft Retail LLC is not responsible for delayed or misdirected shipments due to incorrect addresses. If you notice an error in your shipping details, contact us immediately at service@estatejewelryloft.com.
International Shipping
At this time, we only offer shipping within the United States. We hope to expand our shipping options internationally in the future.
Tracking Your Order
Once your order has shipped, you will receive an email notification with tracking information. If you did not receive a tracking email, please contact us at service@estatejewelryloft.com and we will assist you in locating your order.
Shipping Delays
While we make every effort to ensure your order arrives on time, delays can sometimes occur due to factors beyond our control, such as weather, carrier delays, or customs (if applicable). Please note that these delays are rare, but if they happen, we appreciate your patience and understanding.
Lost or Stolen Packages
Estatejewelryloft Retail LLC is not responsible for lost or stolen packages once they have been delivered to the provided shipping address. If your package is lost or stolen, we recommend contacting the carrier directly to file a claim. You may also consider purchasing shipping insurance for added protection.
Multiple Shipments
In some cases, if you order multiple items, they may be shipped separately, depending on availability. You will receive a tracking number for each shipment.
Return Shipping
For any items that need to be returned, please refer to our Returns Policy. If you are returning an item due to a mistake on our part (damaged, defective, or incorrect items), we will provide you with a prepaid return label.